New Keypad Codes for Inerior Gates

As the number of finished homes in Shady Canyon increases, and in consideration of the safety of our homeowners, the Board of Directors has taken steps to keep the gate barrier arms at Canyon Creek, Copper Creek and Sage Creek lowered 24 hours a day. Homeowners without a transponder and guests must obtain a printed pass from the gates that will include an entry code for the barrier arm key pads. In mid January the universal entry code of 1# will be eliminated from the gate system and will no longer work at the keypads.

If you have any questions, please feel free to contact Karen Thompson, Community Association Manager at the Shady Canyon on-site office, 949-679-5660.

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SEVERAL AREAS OF COMMUNITY WEBSITE NOW SECURED - LOGIN INSTRUCTIONS

Several areas of this community website have been secured and will require you to log in to view the secured pages. Please log in using your account online email address and password. If you have not registered to use our account online services, please register here first.

If you're having trouble remembering your password, please click here to retrieve your password via email.

If you're having trouble logging in, please contact Customer Care by phone at (949) 833-2600 or by email at customercare@keystonepacific.com.

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ADD TEMPORARY/PERMANENT GUEST GATE ACCESS:
http://www.communityfirstinc.com/CFResident.html

To get your icon you will have to first download it from a website and install it. Below, please find a summary of the  step-by-step process for doing this:

Downloading the Program

 For PC users: http://www.communityfirstinc.com/CFResident.exe
A file download screen will appear. The best thing to do is download it to your desktop. It will appear as CFResident.exe. Double click on it to install your icon.
An Internet Security Warning screen may appear saying “The publisher could not be verified…”. Please ignore it and click Run.

For Mac OSX:  http://www.communityfirstinc.com/CFResident.dmg
After the file downloads, there may be a popup box that says “The downloaded image contains a program…” Click yes and mount the image.
Open the mounted image and double click the Adobe AIR Installer icon

An Application Install screen will appear asking: “Are you sure you want to install this application to your computer?” Click the Install button.

Another Application Install screen will appear. Click “Continue” then Click “I agree to Adobe Air terms”. The application will finish installing and place an icon called CFResident on you desktop. The application will automatically start running and you will see the Guest Management log-in screen.

Note: The minimum PC configuration is a Pentium III processor with at least 512MB memory running Windows 2000 Service Pack 4, Windows XP Service Pack 1 or 3 or any version of Vista. For Macintosh users the minimum is Intel Core™ Duo 1.83GHz or faster processor, PowerPC G4 1GHz, 512MB RAM, Mac OS X 10.4.11 or Mac OS X 10.5.4

If for some reason you don’t want to download the icon or if you are having trouble, you can always log in to the Guest Management panel directly from any browser at:
http://www.communityfirstinc.com/CFResident.html

In order to protect the privacy of the homeowners, the log-in process is secured. Please click here to log-in using your billing account user name and password. If you have not registered to use our account online services, please register here first.

If you have any questions or require assistance with any of the steps noted above, please feel free to contact Karen Thompson, Community Association Manager at the Shady Canyon on-site office, 949-679-5660.

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RULE ENFORCEMENT FOR TRAFFIC

Several months ago, the Shady Canyon Board of Directors elected to adopt the following additions to the Rules & Regulations as noted below. Since that time the Association has worked with the Association's contracted gate access company to install and test the speed radar and video equipment needed to implement enforcement of the traffic enforcement policy.

The intent of the policy and its enforcement is to create a safer community for
residents, guests, golf club members and vendors who drive throughout the community. Please click here to view the new policy. It is recommended you keep a copy with your Association documents.

If you have any questions, please feel free to contact Karen Thompson, Community Association Manager at the Shady Canyon on-site office, 949-679-5660.

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FRONT YARDS IN THE VILLAS AND SYCAMORES

Please keep in mind that the front yards in the Villas are maintained by the Association. Homeowners shouldn't be watering their front yards, removing plant material, installing plant material, etc. If you have a concern about your front yard, such as it not being watered enough, being over watered, bare areas, diseased/dead plant material, lack of detail please contact Deborah Marino at Keystone Pacific Property Management at (949) 679 -5557 or dmarino@keystonepacific.com.

Deborah will fax a work order request to the landscaping company. The landscaping company will respond back to her and she will respond back to you. The plant material that is in your front yards is drought tolerant and does not require a lot of water so if you are also watering your front yards, you may be damaging plant material and may be responsible for replacement of it if it dies due to over watering.

Many homeowners have contacted Management to inquire about the possible addition of plant material above and beyond what has been installed in their front yard. Homeowners who would like to install additional plant material at their own cost are encouraged to contact Management in order to set up an appointment to discuss the planting request. Please contact Community Manager, Karen Thompson at (949) 679-5660 or Deborah Marino at (949) 679-5557.

Please click here to view the Villas/Sycamores plant palette.

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OVERNIGHT PARKING RESTRICTIONS

Overnight parking on the streets of Shady Canyon has become a safety, as well as a cosmetic issue. Complaints have been registered by homeowners regarding cars and trucks continually parked in front of or along the streets near their homes. For people expecting to live in a truly upscale community, this was never anticipated. It has also resulted in several dangerous situations, such as, vehicles parked on the corner of intersections, on a curve, blocking the view of traffic coming down major arteries.

Please click here for the updated parking rules.

Though the current Rules & Regulations require garages and driveways to be the primary parking areas, many homeowners still park their cars on the community streets. In order to enforce the already existing regulation, it was necessary to pass the “No Overnight Parking” regulation. The policy has been written in a way that minimizes exposure for those with last minute, overnight guests by allowing a valid guest pass to be used as the overnight parking pass. Guests staying for a slightly longer period, up to two weeks, will also be allowed to use their valid guest pass as the overnight parking pass. However, please keep in mind that it is preferable that homeowners would request that their guests park on their property or directly in front of their own property if possible as a courtesy to their neighbors. Decals will be available for families that simply have more vehicles than parking spaces or have other special requirements.

Should you have any questions, please contact Community Manager, Karen Thompson at (949) 679-5660 or by email at kthompson@keystonepacific.com. As always, we seek to make Shady Canyon a safer and a more enjoyable place for all to live.

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PAY YOUR ASSOCIATION DUES ONLINE

Keystone Pacific is now accepting association payments online. This new service is available by using the billing account inquiries feature. To be redirected to the account online page, please click here.

All payments require a bank routing number in addition to a checking, savings or money market account number.

Credit card payments are not accepted through this online service. Payments submitted online will be processed daily.

If you have questions about this service or regarding your account number and password, please contact Customer Care at (949) 833-2600.

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CUSTOM HOME MAILBOX SPECIFICATIONS

To reflect the current United States Postal Service (USPS) specification for the Custom Mailboxes at Shady Canyon, the Design Guidelines section on Mailboxes, page 86, is being revised to the following: 

  • The face of the mailbox shall be located so it is right against the curb.  
  • The height from the bottom of the curb to the bottom of the receptacle shall be 42".  The maximum is 48”.
  • Mailboxes shall be 24” to 30” wide by a maximum of 60” high.
  • Mailboxes shall match the architectural style of the house.
  • If a lock is used on a mail receptacle, the receptacle must have a slot large enough to accommodate the normal daily mail volume.

Please note that it is the Lot Owners’ responsibility to confirm with the USPS that their mailbox meets current specifications.  If you have any questions, please contact Julie Huster at (949) 453-4928.  Thank you!

 

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REVISED CUSTOM LOT DESIGN GUIDELINES

The Design Guidelines, Volume I pertaining to the Custom Lots have been revised to add a new area. The revisions do not affect any existing homeowners that have not closed escrow yet. You may review the guidelines on the design guideline page. To request a copy of the guidelines on a CD, please e-mail your manager, Karen Thompson, at kthompson@keystonepacific.com.

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CONSTRUCTION SITE THEFTS

Please click here for the notice from the Irvine Police Department.

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PATIO/BBQ AREA/RECREATIONAL FACILITY

If you would like to reserve the recreation facility/patio/BBQ area, please contact Deborah Marino at (949) 679-5557.  You can also obtain a rental application from the website under Forms. You will have to check out the key and return it to the recreation facility at the west gate and you need to enter/exit the facility through the side door near the pool gate and not through the front double doors. For your convenience please find a copy of the new rental application.

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TIMELY REMINDERS

  • Homeowners, when you need an additional transponder or a replacement transponder you can go to the west gate and obtain them there. Please, pay by check and make it payable to Shady Canyon Community Association. The gate attendants will not accept cash.
  • Homeowners need to remind their contractors that all construction/deliveries must enter the community through the east gate.
  • Residents should keep their pets on leashes when walking them and please pick up after them.

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REAL ESTATE OPEN HOUSES

Homeowners should be directing their agents to contact Deborah Marino with Keystone Pacific Property Management, Inc. to schedule open houses and broker previews. Requests should be made in writing and faxed to Keystone Pacific at least one week prior to the event. Requests can be faxed to (949) 679-5662.

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GATE SYSTEM

The gates at the East Entry, West Entry, Copper Creek, Sage Creek and future Canyon Creek have all been changed from the existing system to a new system. Along with the change in systems come new transponders. The new transponders are approximately the same size as the ones you currently have. However, the new devices need to be affixed to your windshield in order to allow the system to read them.

The following answers some questions regarding the new transponders and access system:

Question: Is there a limit to the number of transponders I can have?
Answer: Each household will receive two transponders free of charge. Additional transponders will cost $55.00 each, just as with the existing transponder system.

Question: Can I transfer my transponder from vehicle to vehicle?
Answer: No. The transponder is registered to a specific vehicle. If it is removed from the windshield of your vehicle for any reason it will become deactivated. If this happens, you will need to return the transponder for an exchange and a new transponder will be installed for a fee of $55.00.

Question: What happens when I buy or sell a vehicle?
Answer: You will need to remove the transponder from the old vehicle and replace it with a new one when you register the new vehicle with Keystone Pacific Property Management. The cost for this replacement is $55.00.

Question: What if my vehicle and/or transponder are stolen?
Answer: Notify Keystone Pacific Property Management immediately. Any lost or stolen transponders will be subject to a $55.00 replacement fee.

Question: What if I move out of Shady Canyon?
Answer: Return your transponder to Keystone Pacific Property Management when you move or ensure that your deactivated transponders are transferred through escrow to the new owner. The new owner will need to bring them in to have them activated and placed on their vehicles.

Question: Will the transponder interfere with the GPS system in my car?
Answer: No. The frequency of the new transponder should not affect your GPS system.

Question: What do I do if my car is in the shop for repairs and I am using a rental car or borrowing a vehicle from family or friends?
Answer: If you do not have your vehicle (with the transponder on it) you will need to use the guest lane and show identification to enter the Community and obtain a resident pass and keypad entry code.

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SHADY CANYON GOLF CLUB/CLUBHOUSE

The Shady Canyon Golf Club is for Members only and is not an amenity of the Association. However, social memberships are available for residents of the Community so they may be able to benefit from the fantastic facilities provided there. Should you wish to inquire about a social membership at The Shady Canyon Golf Club please contact Alexis Wensman, Director of Member Relations at (949) 856-7013.

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